CRM & Lead Management
Capture leads from OEM portals, walk-ins, and web. Route to the right dealer. Track from first contact to delivery.
Learn more EV-First Cloud DMS
The Dealer Management System Built for Today's Vehicle Manufacturers
From your first 5 dealerships to your 500th — CRM, inventory, service, warranty, and compliance in one cloud platform. Built for EV. Ready for any vehicle type.
DMSJoy is an EV-first cloud-native Dealer Management System (DMS) for vehicle OEMs, distributors, and dealer groups worldwide. It serves mid-tier and emerging manufacturers across electric, two-wheeler, three-wheeler, passenger, commercial, tractor, and used vehicle categories. The platform unifies CRM, vehicle inventory (with VIN, motor and battery serial-number tracking), spare parts, accessories, OEM-to-dealer shipments, service management (scheduling, estimations, job cards, warranty claims), customer complaints, multi-dealership management, and role-based access — with configurable regional integrations for vehicle-registration authorities, tax / e-invoicing networks, EV-subsidy programs, telematics platforms, and payment networks.
The Challenge
Your Current System Wasn't Built for This
EV Data Models Don't Fit Legacy DMS
Your DMS tracks engine numbers. Your vehicles have motors, inverters, controllers, and battery packs with multi-year warranty lifecycles. Retrofitting an ICE-era schema means lost data, missed claims, and battery liability you can’t see.
Spreadsheets Break at Scale
At 5 dealers, chat groups and Excel hold together. At 50, you're losing vehicles in transit, duplicating customer records, and missing warranty reimbursements worth millions.
Compliance Keeps Changing
E-invoicing thresholds, EV subsidy program workflows, GDPR / CCPA / DPDP data-protection rules, vehicle-registration API changes — your system should handle these natively, not as fire drills every quarter.
Platform
One Platform. Every Dealership Operation.
Vehicle & Parts Inventory
Track every VIN, motor number, and battery serial from warehouse to showroom to customer. FIFO allocation, multi-warehouse parts management.
Learn moreService & Workshop
Digital job cards, service scheduling, cost estimations, technician assignment, quality checks — from appointment to invoice.
Learn moreWarranty Management
Register warranties at sale. Check eligibility with fault codes. Create claims, track reimbursement. Battery SoH lifecycle tracking for multi-year EV warranties.
Learn moreMulti-Dealership Network
Central OEM dashboard across all dealers. Role-based access from regional manager to technician. Inter-dealer vehicle and parts transfers.
Learn moreAnalytics & Compliance
Real-time dashboards, regional tax / e-invoicing, EV subsidy program tracking, custom report builder.
Learn more EV-Native
Purpose-Built for Electric Vehicles
Not an ICE DMS with an EV label slapped on
Battery Serial Number Lifecycle
Track every battery from warehouse receipt through multi-year warranty service — with SoH degradation logging from BMS data.
Motor + Inverter + Controller Tracking
Native fields for electric drivetrain components. Not a hack on 'engine number.'
EV Subsidy Program Compliance
Identity-verified buyer KYC, e-voucher generation, subsidy reconciliation — built into the sales workflow, configurable per regional program.
Swappable Battery Support
Track battery swaps, manage shared pool inventory, handle Battery-as-a-Service accounting.
HV Technician Certification Matching
Match high-voltage certified technicians to EV service jobs automatically. Track certification expiry.
2+
OEMs served
50+
Dealerships
10,000+
Vehicles tracked
99.9%
Uptime
Industries
Built for Every Vehicle Type
Electric Vehicles
EV Battery warranty, motor tracking, EV subsidy programs
Two-Wheelers
High volume, fast service, accessory attach
Passenger Cars
Test drives, finance, EW, used trade-in
Commercial Vehicles
Fleet AMCs, uptime SLAs, multi-shift service
Tractors & Farm Equipment
Seasonal demand, agri finance, implements
Construction Equipment
Rental + sales, telematics, high-value AMCs
Used Vehicles
Valuation, refurbishment, title transfer
How DMSJoy Compares
| DMSJoy | Legacy DMS | Spreadsheets | |
|---|---|---|---|
| Cloud-native multi-tenant | |||
| EV data model (battery / motor tracking) | |||
| Tax & e-invoicing integrations | Add-on | ||
| EV subsidy program workflows | |||
| Multi-dealership console | |||
| API-first integrations | Limited | ||
| Implementation time | 2–4 weeks | 3–6 months | N/A |
| GDPR / CCPA / DPDP ready | Varies | ||
| Transparent pricing | Free (but costly errors) |
FAQ
Frequently Asked Questions
What is a Dealer Management System?
A Dealer Management System (DMS) is software that helps vehicle manufacturers and dealerships manage their entire operations — from customer leads and vehicle inventory to service scheduling, warranty claims, and compliance reporting. DMSJoy is a cloud-native DMS built EV-first, with configurable regional integrations so it adapts to the regulatory and operational reality of the markets you operate in.
Is DMSJoy built specifically for electric vehicles?
DMSJoy was built EV-first. It natively tracks battery serial numbers, motor and inverter identifiers, battery State of Health (SoH) degradation, and EV-subsidy program e-voucher workflows. It also fully supports ICE vehicles — two-wheelers, passenger cars, commercial vehicles, tractors, and construction equipment — on the same platform.
Does DMSJoy handle EV subsidy / incentive claims?
Yes. DMSJoy supports the workflow patterns common across EV-subsidy programs worldwide: identity-verified buyer KYC at point of sale, e-voucher generation, OEM-portal sync, and reconciliation. Specific programs (e.g., PM E-DRIVE in India, IRA / state EV credits in the US, EU national schemes) are configured per region during implementation.
Can DMSJoy track multi-year EV battery warranties?
Yes. DMSJoy tracks battery warranties across their full lifecycle — typically 8 years or 160,000 km. It logs State of Health data from BMS diagnostics, tracks degradation thresholds for warranty claims, and manages the complete claim-to-reimbursement workflow.
Is DMSJoy suitable for an OEM with fewer than 50 dealers?
Absolutely. DMSJoy is designed for exactly this — emerging and mid-tier OEMs scaling their dealer networks. You can start with 5 dealerships and scale to 500+ on the same platform without migration or re-platforming.
How long does implementation take?
A typical DMSJoy implementation takes 2–4 weeks for a single dealership and 4–8 weeks for a multi-dealership network. This includes data migration, configuration, and staff training — compared to 3–6 months for legacy DMS platforms.
Does DMSJoy integrate with vehicle-registration and tax systems in our country?
Yes — through configurable regional adapters. DMSJoy ships with integration patterns for vehicle-registration authorities, tax / e-invoicing networks, EV-subsidy portals, and major telematics and payment networks. Specific country integrations are scoped during onboarding.
Where is DMSJoy available?
DMSJoy is built for vehicle OEMs and dealer networks worldwide. The product is delivered by a global engineering team with offices across the USA, UK, Canada, UAE, and India. Regional compliance and integrations are configured per market during implementation.
Ready to modernize your dealer network?
See DMSJoy configured for your vehicle type. 30 minutes. No slides.